Shipping policy
Shipping Policy
At Glaze & Glam Co., we aim to deliver your beauty essentials safely and on time. Please read our shipping policy below.
Standard Shipping
- All orders are shipped via Aramex.
- A standard shipping fee of R90 applies to all orders.
- Estimated delivery times will vary based on your location within South Africa.
Free Shipping
You qualify for free shipping under the following conditions:
- You apply a valid free shipping discount code issued by Glaze & Glam Co. at checkout.
- Your order meets our minimum spend or quantity threshold — please check our website or social media for current promotions and qualifying amounts.
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Please note that orders placed over weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order has been dispatched, you will receive a waybill number that you can use to track your shipment directly on the Aramex website. Simply enter your waybill number to get real-time updates on your delivery.
If you need any assistance with tracking or have questions about your order, please don't hesitate to contact us using the details provided on our Contact page. We're happy to help!
Important Notes
- Glaze & Glam Co. is not responsible for delays caused by Aramex or circumstances beyond our control (e.g., public holidays, weather, or high-volume periods).
- Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.